Careers

Technical Writer

Experience Range: 3 to 6 years
Job Location: Pune Office
Employment: Full Time
Positions: 2
 


Job Summary:

We are seeking a highly motivated and detail-oriented Technical Writer to join our dynamic team in Pune. The ideal candidate will create and maintain clear, concise, and accurate documentation for our software products. You will collaborate closely with product managers, developers, and support teams to ensure that our users have access to the information they need to use our products effectively. 

 

Responsibilities:

Create and Maintain Documentation:  

  • Develop and update user manuals, online help systems, API documentation, release notes, tutorials, and other technical documentation. 
  • Ensure all documentation is accurate, consistent, and adheres to company style guidelines. 
  • Maintain and organize documentation repositories. 

Collaborate with Stakeholders:  

  • Work closely with product managers, developers, QA engineers, and support teams to gather information and ensure documentation accuracy.
  • Participate in product planning and review meetings.
  • Gather and incorporate feedback from users and stakeholders.

Research and Analyze Information:  

  • Research and understand complex technical concepts and translate them into clear and concise language.
  • Analyze product specifications, design documents, and other technical materials.
  • Stay up-to-date on the latest software development trends and technologies.

Improve Documentation Processes:  

  • Identify and recommend improvements to documentation processes and tools.
  • Implement and maintain documentation standards and best practices.
  • Use and improve content management systems.

Content Creation:  

  • Create and maintain knowledge base articles.
  • Create training materials.
  • Create video tutorials when needed.

Required Skills and Qualifications: 

    • Bachelor’s degree in English, Technical Communication, Computer Science, or a related field. 
    • Proven experience as a Technical Writer in a software development environment.    
    • Strong understanding of software development lifecycle and methodologies. 
    • Excellent written and verbal communication skills. 
    • Ability to understand and explain complex technical concepts. 
    • Proficiency in using documentation tools and software (e.g., Confluence, Markdown, Git, XML, HTML, MadCap Flare, RoboHelp, etc.). 
    • Experience with API documentation tools (e.g., Swagger, Postman). 
    • Ability to work independently and as part of a team. 
    • Experience with content management systems.    

Preferred Skills: 

  • Experience with agile development methodologies.
  • Experience with video editing and screen recording software.
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, GCP).

To Apply: 

Please submit your resume, and cover letter to [email protected] or apply below. 

 

 

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